Mini guide for troubleshooting basics at the bar
Are you having trouble with dispense or finding your beer is hazy, flat, or tasting off? If so, look no further than our mini guide on resolving faults at the bar.
KEG
No beer at dispense
If you find there is no beer at dispense, it is worth considering and checking the following:
- Empty keg
- Damaged spear
- Blocked keg plate
- Sparkler too tight
- Gas cylinder empty
- Gas valve turned off
- Kinked gas line
- Stuck fob detector float
- No electricity
- Remote coil frozen
Flat beer
Flat beer can indicate the following:
- Cellar temperature is below 10 degrees
- Damaged spear
- Incorrect keg plate
- Dispensed too slowly
- Incorrect gas mixture
- Wet glasses
- Glasswasher not working correctly
Hazy beer
Hazy beer could be a sign of:
- Dirty beer lines
- Cellar is dirty
- Breached best before date
- Product connected for sale too long
Beer tasting off
Beer tasting off? Look for the following:
- Dirty beer lines
- Breached best before date
- Incorrect dispense temperature
Fobbing beer
Fobbing could mean:
- Dirty beer lines
- Cellar temperature greater than 12 degrees
- Remote cooler not working
- Damaged spear
- Incorrect gas mixture
- Incorrect keg plate
- Dispensed too quickly
- On sale for more than 5 days
- Gas not turned off between trading sessions
- Using hot glasses from glasswasher
CASK
No cask beer at dispense
If you are finding there is no beer at dispense, it is worth considering and checking the following:
- Empty cask
- Cask tap turned off
- Vent peg not removed or too tight
- Air lock in line
- Blocked hop filter
- Stuck fob detector float
Flat cask beer
Flat cask beer can indicate the following:
- Cellar temperature is below 10 degrees
- Cask not pegged between trading sessions
- It has had longer than 3 days on dispense
- Dispensed too slowly
- Glasswasher not working correctly
Hazy cask beer
Hazy cask beer could be a sign that:
- It has been on dispense more than 3 days
- The cellar temperature is less than 10 degrees
- The cellar temperature is greater than 12 degrees
- Beer lines are dirty
- Cellar is dirty
- The best before date is breached
Cask beer tasting off
Cask beer tasting off? Look for the following:
- Dirty beer lines
- Longer than 3 days on dispense
- Dirty or warm cellar
- Incorrect dispense temperature
For more advice on maintaining dispense quality, contact us today
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